Shipping & Returns

USA Shipping Policy:

Orders $0 - $49.99 Shipping and Handling $29.99

Orders over $50.00 Shipping $11.99

Orders over $300.00 Shipping is Free!

Orders Requiring Pallet Freight Will Receive A Pallet Freight Quote Next Business Day

Sample Only Orders Will Automatically Receive a Coupon for $20.00 off a future order over $100.00.

Alaska, Hawaii, Puerto Rico - Over $50.00 - $19.99, Over $300.00 - $11.99, Under $50.00 - $29.99

Return Policy:

If you're not sure about your rope or hardware decision, please email us for advice! It’s much easier for us to help you find the best product for your needs the first time!

If we make a mistake, we will cover all costs involved to resolve the issue.

Cut-Lengths of Rope under 100 Ft are non-returnable. 

Custom Spliced Good Orders are non-returnable.

Special Order Products are non-returnable. 

All other purchases are returnable but may be subject to a 15% restocking fee, and you are responsible for the cost of returning the product(s).

International Shipping Policy:

Flat Rate Shipping $29.99

You may be responsible for additional shipping cost and will receive a subsidized quote within 1 business day.  

The quote is for shipping costs only. Any additional duties and taxes are the responsibility of the buyer and based on the destination country’s tariff laws.